Coronavirus / Homeoffice with click2dial 5
Due to the current situation due to the coronavirus, we have been receiving more and more inquiries about the possibility of home office workplaces.
We would like to explain to you here what options you have in connection with our CTI client “click2dial5”.
Why home office in connection with click2dial5?
- all contacts from various data sources (telecommunications contacts, ODBC, LDAP, Outlook, IBM Notes) available in the office and at home
- Registration in the call center possible
- Call center, calendar, status information available in the team view
- possible in connection with a desk sharing user
- The destination can be freely defined in PSTN or nomadic mode (cell phone, private number, hotel …)
- a shared caller journal
- same handling whether in the office or at home
- and much more