new features in click2dial5:

  • Client
  • new layout

    User status adjustable (Available, not available …)

    can work in softphone mode (SIP)

  • Contacts
  • Filter by database

    clearer presentation

  • Team
  • Team status information (popup)

    Group Chat

    create Teams via share

  • Journal
  • Filter by day

    more detailed information

    backward search with contact photos


  • voicemail
  • graphical representation of the news

    Call recording via client

    Call notes

    create your own notes

    send callback notes to other click2dial5 users

Advantages over click2dial4:

  • one installation / update for all applications

  • Updates add new features and applications

  • one management for all applications

  • graphical interface for configuration

  • Applications can interact with each other (example: contact c2d5 client, caller journal …)

  • new features for familiar apps

  • compatible with upcoming Alcatel-Lucent OpenTouch versions (REST API)

  • Caller journal is buffered by the systel server (more entries possible! OT = max 150; systel = configurable)

  • Applications can be activated directly via a new license


  • Windows Server 2008R2 or later

  • Alcatel-Lucent OpenTouch Version 2.2 or later

  • Alcatel-Lucent RestAPI licenses per user