systel GmbH

With more than 20 years of experience in the field of telephone systems, systel GmbH stands for first-class consulting, well-thought-out planning and smooth implementation of demanding projects. We find the optimal solutions for your problems around the communication.

Our highly-skilled Team continues to deliver the smoothest operation of PBXs, network environments and beyond, even after the planning and implementation of extensive service offerings WLAN solutions. We make sure that LAN, WLAN and telephone system run smoothly and should something fail, we take care of repair or replacement as soon as possible.

  • In the beginning, systel started with sales, installation and maintenance of Telecommunications Devices and systems. However, these systems often have a weakness: globally active manufacturers have to adapt the system software to standard requirements. This leaves no scope for dealing with individual processes and processes in your company. This, however, makes it possible to increase the efficiency of communication as well as the accessibility and increase the profitability of the communication solution. Systel provides customized Software Packages to meet your needs.
  • The second electronic communication structure of a company is the IT network. Both systems not only complement but are networked. Systel also provides, installs and maintains IT-Networks. To put across complex technology for users as well as technicians is a service that systel likes to offer its customers and partners as individual training and workshops. More and more, sales partners from Alcatel-Lucent are also relying on the expertise of the systel employees and purchasing them as services ein.

Start your integrated communication here: custom-tailored to your processes!

At systel, our focus is on communication:

  • We plan, install and maintain telecommunication systems and network infrastructure
  • We develop custom-tailored communication and switchboard software
  • We build business websites and web applications
  • We offer  professional training for your employees
  • We offer professional services for communication system manufacturers

If you are looking for a communication specialist, who had to prove his professional know-how and experience in numerous customer projects, you found your perfect business partner! We analyze your business communication workflows and processes and identify, in cooperation with your team, the specific requirements for your telephone system. This way, we can – rather than selling you a pre-configured standard configuration – work on an individually tailored communication solution that exactly matches your needs and preferences.

Coronavirus / home office workstations with click2dial5

Coronavirus / Homeoffice tries with click2dial 5

Due to the current situation due to the coronavirus, we have been receiving more and more inquiries about the possibility of home office workplaces.
We would like to explain to you here what options you have in connection with our CTI client “click2dial5”.

Why home office in connection with click2dial5?

  • all contacts from various data sources (telecommunications contacts, ODBC, LDAP, Outlook, IBM Notes) available in the office and at home
  • Registration in the call center possible
  • Call center, calendar, status information available in the team view
  • possible in connection with a desk sharing user
  • The destination can be freely defined in PSTN or nomadic mode (cell phone, private number, hotel …)
  • a shared caller journal
  • same handling whether in the office or at home
  • and much more

These different variants are available:

If necessary, we will surely find the right solution for you too. If you have any questions, please do not hesitate to contact us at +49 7031 416168-0 or send an email to hilfe@systel.de