External links are displayed in the client popup, you can start them automatically or activate them with a click. Icons for the corresponding popups can also be included.
- Add an external application:
Configure with the wizard.
- Name of the external application
- Enter tooltip (comes on mouseover in the client)
- Select picture (for the icon in the client)
- Select type
- in the Link field you can add your own places
Create link in …” specifies when the application should appear …
- Contact view
- Journal view
- Outbound view
Here are some examples of finished external applications with the required fields
In sys-Collection Management, the authorization for the external application is given under -> click2dial5 Profile -> External applications
When you call, you will see the icons of the external applications in the popup, they can be started with a click.